Last year, my firm was looking for an Executive Assistant. In a small (but busy) office, this is a critical job function. Not only is this person client-facing with prospective and existing clients, they must also manage me — a busy professional with far too many balls in the air.

Our job posting resulted in an avalanche of resumes and cover letters, all of which looked or felt the same, and too many of which were riddled with spelling and grammatical errors. We just didn’t feel like we had a good pool of candidates.

By: Tiffany Couch

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